Returns & Exchanges
At NOYZ, we want you to feel confident in your beauty routine, which is why we offer a 30-day return window for products that don't meet your expectations. Items must be in their original packaging and gently used to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Print Your Label
Once your return is approved, we will email you a prepaid shipping label to download and print at home.
Pack and Ship
Securely package your items in the original box and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing