Frequently Asked Questions
Everything you need to know about your NOYZ beauty experience.
Are NOYZ products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and vegan. We never test on animals, and we do not use any animal-derived ingredients in our formulas.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary depending on the destination.
Are your beauty products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for installments.